It gives me great privilege to write this character reference for Chrissy Serge.

 

She has been with our family for over 2 years and we’ve been amazed by her many attributes she brings to our family.

 

She is reliable: When she is scheduled to arrive she arrives on time. If not, she calls to let us know she’s been delayed usually due to circumstances beyond her control (like a car accident or the weather).

 

She is conscientious: She works hard to keep us in the loop as to the care of both of our parents. She does her work well and tries hard to do what is asked of her.

 

She keeps a good balance between work and home: She schedules time off during the week and weekends. She is also willing to go above and beyond in case of emergency. I haven’t once heard her complain about working too much. Instead she offers more if needed.

 

She advocates for her clients: Sometimes she takes off her work hat and puts on her family hat. She knows when to advocate for her client(s) and when to support the family in what they feel they need. She has helped us a lot with tough decisions we’ve had to make for health care for my parents.

 

She is very sensitive to financial records: Chrissy has been given a lot of freedom to purchase items for Dad during the week. She has a debit card we let her use to purchase groceries and medicines. She is always good about providing receipts and keeps financial records confidential.

 

She is a great teacher and educator: When Mom died in January of this year she helped us navigate the ins and outs of end of life decisions that needed to be made. She was very careful about giving guidelines and also making recommendations. Always keeping her client(s) and the family in mind as she communicated with each one.

 

I would highly recommend Chrissy to anyone who would need end of life care for their family.

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Sincerely with all my gratitude,

Curt B